FREE Business Paper "Service Interaction"
The Bridge over Troubled Water
In the first in our series of business papers, ’The Stranded Service Provider’, we discussed the precarious position today’s CSPs now find themselves in – being caught in an inflexible TDM past while shooting for an all-IP future that is looking increasingly out of reach. This second paper moves this discussion on a little further, investigating the opportunities of bridging the TDM and IP worlds through the introduction of Service Broker solutions.
Existing TDM networks offer little in the way of service differentiation. Built on proprietary kit, by a select cadre of Network Equipment Providers (NEP), and offering a very similar range of services, competitive advantage is largely gained by clever marketing, increasingly large voice bundles and handset subsidies. The SS7 world is far less flexible then IP world. The limitations of SS7 make it difficult to create new services by bundling existing ones and even to offer complete service portfolio to prepaid customers.
But perhaps there’s a third way – an opportunity for today’s stranded Service Providers to bridge the gap between the old and new?
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